FREQUENTLY ASKED QUESTIONS

Yes. PLZ KEEP CUMING is intended for adults age 18 and older and for customers who meet the legal age requirements that apply in their location.

Available payment methods are shown at checkout. The options displayed there are the current methods available for your order.

Our store uses Shopify's ecommerce and payment infrastructure to process checkout transactions and support secure order processing.

Orders are shipped discreetly whenever possible. Exterior packaging is designed not to unnecessarily reveal the nature of the products inside. Packaging, labels and carriers can vary.

The descriptor can depend on the payment method and processor used for your transaction. Review the payment details shown during checkout and contact us if you need help with a completed order.

Free standard shipping is available on eligible U.S. orders of $69 or more after discounts and before applicable taxes. Heavy, oversized, specialty, freight and expedited shipments may be excluded. Applicable charges are shown at checkout.

Most standard orders are expected to arrive in approximately 4–8 business days, including normal processing and transit time. Delivery estimates are not guarantees and may be affected by weekends, holidays, weather, carrier delays or address issues.

Some orders may ship from different fulfillment locations. Items can arrive in separate packages, on different days, with different carriers or tracking numbers. You are not charged additional shipping solely because we split an order after checkout.

Tracking information is provided when available. Tracking may take time to activate after a label is created, and split shipments may have more than one tracking number.

Because of hygiene and safety considerations, products intended to contact the body or body fluids generally are not eligible for change-of-mind returns or exchanges. Defective, damaged or incorrect items may qualify for a remedy under our Returns & Refunds Policy.

Contact support@plzkeepcuming.com as soon as possible with your order number, product name, a description of the issue, and photos or video when reasonably necessary. Please keep the item and packaging while the issue is reviewed.

Contact us with your order number and details about what you received so we can review the order and determine the appropriate resolution.

Contact us immediately. We will try to help, but changes or cancellations cannot be guaranteed once processing or shipment has begun.

Enter an eligible promotional code during checkout. Offers may have product, order-value or timing requirements, and some promotions may not be combined.

Yes. We can help with product features, materials, dimensions and compatibility information. Product guidance is informational and is not medical advice.