Shipping policy
Shipping Policy
Last updated: September 10, 2026
This Shipping Policy applies to orders placed through PLZ KEEP CUMING, operated by Supersalesecom LLC.
Discreet Shipping
Your privacy matters to us. PLZ KEEP CUMING uses discreet shipping practices whenever possible. Exterior packaging is designed not to unnecessarily identify the nature of the products inside.
Because products may ship directly from different fulfillment locations, packaging and return-label information may vary. We cannot guarantee that every carrier label or package will display identical sender information.
Shipping Destinations
At launch, we ship to eligible addresses within the United States. We do not currently offer international shipping.
Certain products or destinations may be restricted because of carrier requirements, product characteristics, fulfillment limitations, or applicable law. We may cancel or restrict an order that cannot lawfully or reasonably be fulfilled. Any appropriate refund will be issued for merchandise that cannot be shipped.
Shipping Rates and Estimated Delivery
Available shipping options and final charges are displayed during checkout.
Standard Shipping
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$12.99 for eligible orders below the free-shipping threshold.
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Estimated delivery: approximately 5–8 business days.
Free Standard Shipping
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Available on eligible U.S. orders of $69 or more.
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The qualifying amount is calculated after discounts and before applicable taxes.
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Estimated delivery: approximately 5–8 business days.
Expedited Shipping
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$22.99 when available.
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Estimated delivery: approximately 3–5 business days.
Two-Day Shipping
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$35.99 when available.
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Estimated delivery: approximately 1–2 business days.
Shipping estimates are not guarantees. Availability, rates, and estimated delivery dates shown during checkout control if they differ from the general information provided in this policy.
Expedited and two-day shipping options do not necessarily eliminate order-processing time. Orders placed during weekends, holidays, or outside normal fulfillment hours may begin processing on the next applicable business day.
Processing and Delivery Delays
Delivery estimates may be affected by:
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Weekends or holidays
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Carrier delays
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Severe weather
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High order volume
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Product availability
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Fulfillment-location processing
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Address-verification issues
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Other circumstances outside our reasonable control
A delay within the carrier or fulfillment network does not automatically mean that an order is lost.
Multiple and Split Shipments
Products in the same order may ship separately from different fulfillment locations. Packages may:
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Arrive on different days
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Use different carriers
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Have separate tracking numbers
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Display different sender or return information
You will not be charged additional shipping solely because we divide an order into multiple shipments after checkout.
Heavy and Oversized Products
Sex machines, furniture, large specialty products, and other heavy or oversized merchandise may require additional processing or special carrier arrangements. Delivery times may differ from standard estimates.
Any applicable shipping charge presented and accepted during checkout will apply to the order. We will contact you before imposing any additional charge that was not disclosed during checkout.
Tracking Information
Tracking information will be provided when available. A tracking number may take additional time to become active after the shipping label is created.
Tracking availability and update frequency depend on the fulfillment location and shipping carrier.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address during checkout.
Contact support@plzkeepcuming.com immediately if you discover an address error. Address changes cannot be guaranteed after an order enters processing or ships.
We are not responsible for delivery delays or failed deliveries caused by inaccurate or incomplete information supplied by the customer. Additional shipping charges may apply if an order must be reshipped because of an incorrect address, refused delivery, or other customer-directed delivery issue.
Delivered but Not Located
If tracking indicates that a package was delivered but you cannot locate it:
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Check the delivery area, mailbox, parcel locker, front desk, household members, and neighbors where appropriate.
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Review the carrier’s tracking details and delivery photograph, if available.
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Contact the shipping carrier for additional delivery information.
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Contact support@plzkeepcuming.com with your order number and tracking information if the package still cannot be located.
We will review the available information and assist with an appropriate carrier or fulfillment inquiry. A replacement or refund is not automatically guaranteed when carrier tracking confirms delivery.
Lost Shipments
If tracking has not updated for an extended period or the package appears lost in transit, contact support@plzkeepcuming.com with your order number and tracking information.
We may need to complete a carrier or fulfillment investigation before approving a replacement, refund, or other remedy.
Damaged or Incorrect Shipments
Contact support@plzkeepcuming.com as soon as possible if merchandise arrives damaged or you receive the wrong product.
Include:
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Your order number
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The affected product’s name
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A description of the problem
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Photographs or video when reasonably necessary
Retain the merchandise, packaging, shipping label, and packing materials until our support team provides instructions.
An approved claim may be resolved through a replacement, refund, store credit, or other appropriate remedy.
Order Cancellations
Contact support@plzkeepcuming.com immediately if you need to cancel an order. Cancellation cannot be guaranteed after the order enters processing, fulfillment, or shipment.
Unauthorized Returns
Do not mail products to Supersalesecom LLC, PLZ KEEP CUMING, the address shown on a package, or any other address without written return authorization and instructions from our support team.
Unauthorized returns may not be accepted or refunded. Please review our Return and Refund Policy for additional information.
Contact
PLZ KEEP CUMING is operated by:
Supersalesecom LLC
8 The Green, Suite B
Dover, DE 19901
United States
Email: support@plzkeepcuming.com
Telephone: +1 203-654-9858
